Customer Information & Privacy Policy

Effective Date: March 1st, 2026

At Rooted Outdoor LLC, we value your trust. Protecting your personal information is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or request our services.

Information We Collect

When you contact us, request a quote, or schedule a service, we may collect information such as:

• Your name

• Phone number

• Email address

• Property address

• Service details and project information

• Photos you voluntarily provide of your property

• Any additional information you choose to share with us

Our website may also collect limited technical information such as your browser type, device information, IP address, and pages visited to help improve website performance.

How We Use Your Information

The information you provide is used only for legitimate business purposes, including:

• Providing estimates and quotes

• Scheduling and completing services

• Communicating about your project

• Sending invoices and receipts

• Responding to questions or customer support requests

• Improving our website and customer experience

• Complying with legal or regulatory requirements

Information Sharing

Rooted Outdoor LLC does not sell, rent, or trade your personal information to third parties.

We may share information only when necessary with trusted service providers who assist in operating our business (such as payment processors or scheduling software), or when required by law.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no method of electronic storage or internet transmission is 100% secure, we work diligently to safeguard your information using industry-standard security practices.

Cookies

Our website may use cookies or similar technologies to improve functionality, remember preferences, and analyze website traffic. You may disable cookies through your browser settings, although some features of the website may not function properly.

Marketing Communications

If you choose to receive promotional emails or text messages from us, you may opt out at any time by following the unsubscribe instructions or by contacting us directly.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Your Privacy Rights

You may request to:

• Review the personal information we have about you

• Correct inaccurate information

• Request deletion of your information when legally permitted

• Ask questions about how your information is used

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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